Lab Centers of America

Terms & Conditions

Last updated: Sept 09, 2025

Welcome to Lab Centers of America (“Company,” “we,” “us,” or “our”). By scheduling an appointment, using our services, or communicating with us by phone, text, or email, you agree to the following Terms & Conditions. Please read carefully.

1. Services

  • Lab Centers of America provides diagnostic and laboratory testing services, including but not limited to DNA testing, drug screenings, and HBA1C testing.

  • Services are for informational and screening purposes only and do not replace medical advice, diagnosis, or treatment from a licensed healthcare provider.

2. Appointments & Scheduling

  • Appointments may be scheduled online, by phone, or in person.

  • You agree to provide accurate personal information when booking.

  • Missed appointments or cancellations with less than 24 hours’ notice may result in a cancellation fee.

3. Payments

  • Payment is due at the time of service unless otherwise agreed upon.

  • We accept cash, credit/debit cards, and approved insurance (if applicable).

  • Fees are non-refundable once testing has been completed.

4. Results & Confidentiality

  • Results are provided within the standard turnaround time for the selected test.

  • We maintain strict confidentiality of all patient information in compliance with applicable privacy laws (HIPAA, where applicable).

  • You authorize us to share results with you through the method you selected (phone, email, patient portal, or secure text).

5. Communications

  • By providing your phone number or email, you consent to receive appointment confirmations, reminders, test updates, and promotional messages.

  • Standard carrier rates may apply for SMS messages.

  • You may opt out of marketing communications at any time by replying STOP to SMS or unsubscribing from emails.

6. Limitation of Liability

  • Lab Centers of America is not responsible for delays, errors, or decisions made based on test results.

  • Testing accuracy depends on proper collection, handling, and external laboratory processes.

  • To the fullest extent permitted by law, you release Lab Centers of America from liability for any damages, direct or indirect, arising from use of our services.

7. Digital Forms & Online Use

  • By completing digital forms (intake, consent, insurance), you confirm the information provided is true and accurate.

  • You are responsible for maintaining the confidentiality of your login or access information.

8. Governing Law

  • These Terms shall be governed by the laws of Sept. 21, 2024 , without regard to conflict of law principles.

  • Any disputes shall be resolved in the courts of the United States of America.

9. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time. Updates will be posted on our website with a new effective date.

10. Contact

For questions regarding these Terms, don't hesitate to get in touch with us:
Lab Centers of America
Phone: 734-314-0742
Email: jewelpittman@labcentersofamerica.com

Address: Marlton NJ 08053